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Notifications

How Sylva's notification system works, including in-app, push, and email notification preferences.

Sylva keeps you informed through multiple channels so you never miss something important. Click the bell icon in the sidebar to view your notifications at any time.

Click the notification bell

Notification Types

TypeWhat It Means
Daily Briefing ReadyYour morning briefing has been generated
Stale Tasks FoundSome tasks need your attention
Pattern Report ReadyYour weekly analysis is available
Comms Digest ReadyYour daily communications digest has been generated
Task Due SoonA task is approaching its deadline
Task OverdueA task has passed its due date
System AnnouncementAn important update from your admin

How to Get Notified

For each notification type, you choose how you want to hear about it:

  • In-app — A badge appears on the bell icon in the sidebar. Click it to see your notifications
  • Push — Browser push notifications that appear even when Sylva isn't in the foreground
  • Email — Delivered to your inbox. For example, the daily briefing email includes a summary of your day with a View in Sylva button that takes you directly to your main thread so you can pick up the conversation right away

Set your preferences in Settings > Notifications. Here you can see all notification types and toggle each channel on or off.

Notification preferences

For each notification type, you can independently enable or disable in-app, push, and email delivery.

Configure notification channels

Recording Recovery Notifications

If a recording session is interrupted — your browser crashes, you lose connectivity, or the app closes unexpectedly — Sylva displays a recovery banner at the top of the screen when you return. This banner shows real-time progress as Sylva uploads and recovers your audio data, including a percentage indicator that updates as the upload progresses. You can watch it go from 0% to 100% so you know exactly how far along the recovery is and when it's safe to move on.

Recording recovery banner with progress percentage

Push Notifications

To receive push notifications, you'll need to:

  1. Allow notifications when your browser asks
  2. If you've installed Sylva as a PWA, push notifications work even when the app window is closed

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